Five types, clear hierarchy
Epic, Story, Task, Bug, and Sub-task. A Sub-task belongs to a parent in the same project; a standard ticket can belong to an Epic.
What it does
Teamwork, from overview to detail
Ticket Hub brings work tracking, collaboration, and installation management together. These are features available in the current project.
01 / Foundation
Tickets
Every piece of work has a stable key, a status, and a history.
Descriptions and planning
Markdown, checklists, priority, labels, component, Story Points, due date, and assignee.
Ticket lifecycle
Create, edit, clone, move between projects, change type or parent, apply bulk actions, and restore from the recycle bin.
Links and history
Blockers, related tickets, duplicates, and clones. Structured history records field and status changes.
02 / Flow
Planning
Move from a personal view to the project board.
Kanban board
One board per project, columns tied to the fixed workflow, visual WIP limits, and drag-and-drop cards.
Separate backlog
A paginated list of planned work with manual ordering. Backlog tickets stay off the active board.
Personal dashboard
Assigned and watched tickets, upcoming due dates, recent activity, and a concise summary.
Search and filters
Search titles and descriptions. Filter by project, status, type, priority, and more, with quick choices on the board and backlog.
03 / Team
Collaboration
Keep context beside the ticket, where it belongs.
Comments and mentions
A Markdown editor with live preview, @mentions with in-app notifications, and comment reactions.
Attachments
Upload files, place images in Markdown, and preview supported formats. Deleted attachments can be managed in the recycle bin.
Watching and voting
Users can watch or vote on a ticket themselves. Notifications cover assignments, mentions, and comments on watched work.
Work logs
Record time spent, a work date, and a Markdown-supported comment.
04 / Operations
Administration
Control people, access, and data.
Accounts and roles
Administrators create accounts. Viewer, Member, and Admin project roles govern writes, alongside a global administrator role.
API and tokens
A versioned REST API under /api/v1 and personal access tokens support scripts and integrations.
Installation tools
Audit log, active sessions, project archive, ticket CSV export, and backup and restore tools.
Post-V1 additions
Project custom fields, outbound webhooks, and optional SMTP delivery through a durable outbox processed by a separate command.
See the interface
Explore the real application screens.
See the board, backlog, and ticket detail in a demo installation.